ABOUT US

Here for You

At Rock Steady Coolers, you won’t only find what you need; you’ll get the best quality at a fair price. We are big fans of not being beat up by a bad deal too. 

 

Whether you’re a one-time buyer or looking to buy in bulk, you can count on us to provide great products and excellent service, every step of the way.  

We created Rock Steady Coolers because we were tired of knocked around cooler contents. When we leave the city streets and take to the wilderness we go full send. It's disappointing to have our food and beverage suffer from our fun by being tossed around in the cooler. 

Wife and Husband, Elizabeth and Lee enjoy all that the great outdoors with their children and small team of sled dogs. Lee is an engineer who enjoys solving problems and Elizabeth is crafty as hell and likes to get stuff done.  We hope that you enjoy our creations as much as we enjoy bringing them to you. 

Policies

Shipping

     Orders are shipped once paid in full and  will be shipped within 3 to 5 business days. If something is back ordered we will contact you with approximate ship dates but likely within 3 to 4 weeks.  We use Fedex and USPS to deliver your orders.  We do not offer refunds or replacements for shipping errors (i.e. lost items or items damaged in shipping). But if there is an issue with shipping please contact us immediately via email - rocksteadycoolers@gmail.com with photos of items damaged during shipping.

Return Policy

     We want you to be satisfied with your order. Please make sure you are ordering the correct insert for your cooler as they all have slightly different inside dimensions. If you don't see what your looking for contact us and we can put it on our build list! But if you decide to return your insert please contact us at rocksteadycoolers@gmail.com within 5 days of delivery. The item must be in new condition when returned. 

Product defects

  We do our best to not send out any defective product but if you receive a product from Rock Steady Coolers that has any defects due to manufacturing please contact us immediately via email - rocksteadycoolers@gmail.com with photos of the defects.